Lisa Chen. Two careers, one question.
Why do the most capable people quietly run out of room? I asked it for years inside some of the world’s biggest companies, and I trained as a clinician to answer it.
Before I was a clinician, I was the person I now work with. I studied economics at Wharton and started my career in investment banking and trading, where the pace and the stakes taught me how pressure really works.
From there I spent most of my corporate career in senior management roles at Fortune 100 and Fortune 500 companies, often in industries that were being invented as we went: Estée Lauder, Live Nation–Ticketmaster, and iVillage in the early days of digital media, later part of NBC Universal. I ran teams, carried targets and sat in the budget reviews where the real decisions get made.
What I didn’t see for a long time was what it was costing me, or the people around me. From the outside nothing was wrong. That is the trap of high achievement: the more capable you are, the longer you can outrun the bill. Burnout eventually made the decision for me, and it changed the question I wanted to spend my life on.
That question sent me back to school, to a master’s in clinical psychology and years of advanced clinical training. Why do the most capable people so often run out of room, and what actually fixes it?
Deepcrest is where I answer it for leaders. I don’t need the corporate world translated. What I bring that most coaches can’t is the training to hear what sits underneath the story, and the judgment to know when a problem isn’t a coaching problem at all.
Credentials
- Licensed Marriage and Family Therapist, California, LMFT #140374
- B.S. in Economics, the Wharton School, University of Pennsylvania
- Studied at Harvard Business School
- M.A. in Clinical Psychology, Antioch University
- Early career in investment banking and trading
- Senior management roles at Estée Lauder, Live Nation–Ticketmaster and iVillage (NBC Universal)
- Advanced training in EMDR, Internal Family Systems and the Gottman Method
- Talks at Harvard Business School, Caltech and Pepperdine
- Quoted in more than 35 publications, including Newsweek, Self, Real Simple, Bustle and Die Zeit
- Founder, Lisa Chen & Associates (therapy, California)
Lisa Chen is a licensed Marriage and Family Therapist (LMFT #140374) and the founder of Deepcrest Leadership, an executive coaching practice in Los Angeles working with senior leaders and organizations nationwide. A Wharton graduate, she began her career in investment banking and trading, then held senior management roles at Fortune 100 and Fortune 500 companies, including Estée Lauder, Live Nation–Ticketmaster and iVillage, later part of NBC Universal.

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